Collection: Shipping Policy


Ground - Shipping selected during checkout by the customer will be honored. Typical shipping transit times are 2-5 business days depending on location. Cost is calculated during checkout.

Free Shipping - Shipping on orders over $50 quality for free shipping. When free shipping is applied to an order Heartfelt Giver will select the shipping method at their discretion. Typical shipping transit times are 3-6 business days depending on location. Free shipping must be selected during checkout.

Fulfillment - Heartfelt Giver is a handmade shop.  All items are made upon ordering and no stock is kept.  Typical time frames for fulfillment are 14 Business days - while most of the time orders are fulfilled between 10-14 business days - periods of high order volume, holidays, or weekends, may increase the fulfillment time to 15-20 business days. A quicker shipping time estimate DOES NOT indicate a quicker fulfillment time.

 Our Shipping Process:

We package and ship your order as soon as possible. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.

Orders are subject to verification and approval before shipping and may take several days to process. We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. 

We ship all orders via with $50.00 of insurance on all orders.   If you would like additional insurance please contact us at  Heartfelt Giver is not responsible for lost, stolen or damaged items.   All claims are to go through

You will be charged when your order is placed along with applicable shipping and tax rates. Once your order has shipped, you will receive a Shipping Confirmation email.


Track your order:

To Track your order, please refer to the shipping confirmation email. If you have an account you can also log in and view these details in your order history.

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